Another VICTIM of Waller performance

[phoonTy]

Re: Another VICTIM of Waller performance

imho,the 'trader rating' is not very dependable...iv had dealings with other vendors,and members that have NOT been soo positive,but they all have a perfect rating! i went through 4 or 5 sources for a piece of cladding,all with a 'perfect trader rating',all selling(or at the last minute,not selling) a specifically agreed on item,all sending me the wrong,or blatently mis-represented items. no reply to pms' or ems'..waiting for refunds...return shipping..
im suposed to be the dick to leave them a first neg?
very frustrating.

You would not be a dick if you left a negative rating. That's the reason you have a choice between positive and negative feedback. The reason it is not working is because people are afraid to leave negative feedback which ends up hurting people like yourself. Had someone used the system, you would have been alerted to the fact that you might need to look elsewhere for said part. Yeah, it sucks having to leave negative feedback, but that's the nature of doing business.

This is a community, and it's going to take a community effort to make Trader Ratings work. :tup:

 

[fivetodrive]

Re: Another VICTIM of Waller performance

There is a flaw in the trader rating... There is no way for someone to add a coment or a response to a rating... When I was on vacation this happened to me. I could not get back with a user due to being away. I do have to confess that I am not the best at getting back to people and with usernames not matching their real name it makes it hard to figure out who is who at times. That is one reason why I have my name in my signature.

 

[420]

Re: Another VICTIM of Waller performance

The trader rating is GREAT when it comes to private members of the board, and I try to use it every time I conduct a transaction with someone.

My concern is that when it comes to vendors, no one looks at the rating. If I'm new to a board, and I'm looking for a product or service, if it is an established message board, there is something of an assumption that the vendors are reliable.

Because of course, if a vendor kept bending people over, they would get removed from vendor status... Right?

 

[toolmann]

Re: Another VICTIM of Waller performance

You would not be a dick if you left a negative rating. That's the reason you have a choice between positive and negative feedback. The reason it is not working is because people are afraid to leave negative feedback which ends up hurting people like yourself. Had someone used the system, you would have been alerted to the fact that you might need to look elsewhere for said part. Yeah, it sucks having to leave negative feedback, but that's the nature of doing business.

This is a community, and it's going to take a community effort to make Trader Ratings work. :tup:

i hear ya,T. couldent agree more. n dont get me wrong,the trader rating is an excellent idea for protecting current & future members from a burn. but in most cases,leaving a neg for someone pretty much assures you get one in return(in most cases). i pay immediatley,i ship directly..soo why should i get banged if someone else dont hold up there end?
i will say this and move on,as i dont want to hijack the thread...but if there was an option for a 'neutral' rating,i would have used that in one case. even tho i felt the seller was trying to get over on me,i did eventually get a refund,but a refund isent what i wanted. i wanted what was promised me with pictures from the seller,not what was sent to me,after multiple delays i might add. back home we call what he did a 'bait n switch'. in the buisness world its a 'deceptive act'. but its over now, i know not to deal with him anymore. but when i see someone looking for the same thing i was looking for,hes the FIRST ONE to post n say 'i got what you need,pm me!' i have to fight the urge to caution the original poster with my exp.,as the seller has a perfect rating. if i could of hit him with a 'neut',i would have. but in the end,i did get a refund,soo a 'neg' was inappropriate.

i guess that the chance you take when you cant look into a sellers eye & shake hands to seal the deal. nature of the internet beast.

i feel i got lucky with John cause he has always come through for me,eventually.
also,just because he was on the sight,dont mean he saw this thread. sometims i dont have time to check ALL the new threads..sometimes theres alot of them. but as i said before,i dont know why comms cant be better...for anyone.
sorry for the mini hijack...

 

[MikeRenz]

Re: Another VICTIM of Waller performance

but if there was an option for a 'neutral' rating,i would have used that in one case.

there IS a neutral rating option.

 

[SY2932]

Re: Another VICTIM of Waller performance

You would not be a dick if you left a negative rating. That's the reason you have a choice between positive and negative feedback. The reason it is not working is because people are afraid to leave negative feedback which ends up hurting people like yourself. Had someone used the system, you would have been alerted to the fact that you might need to look elsewhere for said part. Yeah, it sucks having to leave negative feedback, but that's the nature of doing business.

This is a community, and it's going to take a community effort to make Trader Ratings work. :tup:

Well said

! I have gotten on the soap box about this in the past. The biggest problem that I see is folks who aren't 100% satisfied with how a transaction went are afraid to leave a negative rating. Fearing that they will "burn the bridge" with that person and not be able do business with them in the future. It has already been mentioned that there is a neutral rating as well.

I stay out of these types of threads for the most part. However IMHO, if you aren't willing to give your

in the trader rating that has been set up to protect others on the board, you have NO right to cry about stuff that has happened in the past ON the board. That's my

...

 

[Silly]

Re: Another VICTIM of Waller performance

As I said in the chat I do not see a problem with a customer making a thread like this.

The problem comes into lay when you have what 6 pages of responses now. The only people who should be allowed to post in a topic like this is the customer, and the business.

If someone else had a good dealing with the business 6 months ago it has no bearing whatsoever on a current present transaction.

The thread is not made to close a shop down or to take business, it is made to clear up a current present situation. Everything else is irrelevant.

These threads only go downhill or get off topic or get cluttered when outside people put in their opinion, and in this case, their opinion isn't even worth their .02.

 

[toolmann]

Re: Another VICTIM of Waller performance

there IS a neutral rating option.

oops.my bad.
usually when i leave a rating,its with purpose. since i dident even attempt it in this case,i dident see that option. i hate to have to go that route,but i want to be part of the solution,not the problem.
thanks for the heads up.

 

[Ty 1885]

Re: Another VICTIM of Waller performance

Amen Tooky

 

[jwaller]

Re: Another VICTIM of Waller performance

Let me first say that I have nothing to be ashamed about with anybody on this board. I imagine this will set off another oagr or two of posts but at this point I don't care.

matter of fact the longer this post goes the more bussiness I get. since this whole thread has started I've gotten more orders than I've had in the past 6 weeks so keep it up.

To address the issue with edwards chip, I did take a lot longer than I normally do but this is because I've had problems with my chip burner. I had to send it in to get fixed. it was and I tested the chip I sent him and out it went. I had no idea as to the extent of his mods and did the best I could do with the information I had at the time. actually I'm surprised it ran at all now knowing what I know.

I did offer him a refund when he sends the chip back but I havent seen it yet so he doesnt have a refund.

To all the other ppl that are airing their gripes; it's old news get over it and move one.

As I write this post I'm sitting here at the laptop loking at both my 6 month old kids jumping and bouncing in their toys and I now know this site and these trucks are NOT my top priority in life as they once were. That doesn't mean you(whoever you are) are not going to get your parts or truck or whatever. It just means that I'm not going to kill myself working 18hr days anymore. If that means it takes longer then so be it. If you dont like it then you are free to cme and get your truck whenever you like. I dont tell anybody how long something will take anymore. I only offer them that I will do the very best I can and thats all I can do.

I have 6 trucks(all getting longblocks and some getting trannies too) I'm working on right now along with 3 more seperate engines. I have more work then I do time. I tell everyone that doesn't already know my work status and that this bussiness is a hobby and not my full time job. if you dont know that by now then you should. there is only 1 vendor left one here that doesnt this full time that I can think of.

I do not have time to answer all the phone calls I get. If I were to answer the phone all day I'd never get anythine done. I'm a 1 man operation and thats the way it's going to stay. If you call and dont get me then leeave a message and I'll do my best to get back to you. It is far better with me to leave a pm or email. that way I can use my downtime at work to get back with you.

This entire thread is a circus and has gone on about 5.5 pages too long alredy so this will be my only post. If you have any concerns then email or pm me as I dont have time to sit around on my computer for a responce I have to get back to work.

 

[jhj]

Re: Another VICTIM of Waller performance

John told me that it would take a week to make my chip. A month and a half later it finnaly comes.
I put it in and NOTHING wont start, After trying for ten min it finnaly started and ran like s**t super rich 9-1, black smoke out of the pipe and popped.
I then put back my chip and it ran much better. I did this several times just to make sure.

I dont know what this guys problem is but he has f**ed many people on here.
I will NEVER do anything with him again.
If anyone deals with him BEWARE!!!!

This thread should be LOCKED as enough has benn said! Moderators take note.

 

[blk00z28]

Re: Another VICTIM of Waller performance

You know, it can be locked but what is that going to do? It will make people think they can post other threads bringing up a dead subject. Leave it open and let people vent, or post positive things.

I've dealt with a few people who've chimed in on this thread. Some good, some bad. People will never get 100% positive feedback on anything. It will never happen. Yeah, so what that he took longer on a chip you got. He's tuning your truck over the web. Do you realize how hard that is to do? I got a chip from a tuner only to have it to do the same thing's you said his did. You know what I did? I took it out, sent it back, said thank you it didn't work. I've got negative feedback from some in this thread even after sending more money then what I was told to pay. Because I felt bad for my mistake. So who's to blame there? Should I have left negative feedback on them for leaving negative feedback on me when I did something nice?

You guys need to become a vendor and realize exactly how things work. I've bugged most of the vendors on here a few times, as well as normal people. And at times I say I am sorry for taking up so much of there time. I even offer money to them for helping me out, or just answering the million questions I have. I've sent money to people before I've even bought something from them, months in advance. Not every single thing that people screw up on should have a negative feedback. Its common sense as to when you should post negative feedback.

 

[Ty 1885]

Re: Another VICTIM of Waller performance

I need to repeat it again! I told Waller that i want a V2 ultimate done for #65 injectors, if he knew what he was doing, then i would have worked ?
He does not care about anyone but himself ! He tells me that it will be done in a week and 6 weeks later it finnaly comes, and it not only does not work, but totally F**ked up !
He said that i did'n give him info, he is a LIAR !!! I talked with him on the phone, emailed and left pms with the info, oh he could call me or LOOK at my SIG. Now he left neg feedback of me.
People DONT need him if hi is going to srew them!!!
BO-HU i'm busy, i cant email people, but i can F**K YOU if you deal with me.

 

[nello]

Re: Another VICTIM of Waller performance

Yeah, I spoke to two local guys that dealt with Waller and got nothing as promised . One was for a turbo and the other was for a chip. To my knowledge nothing has been done to remedy the situation...maybe they'll chime in, enquiring minds want to know.

 

[Ty 1885]

Re: Another VICTIM of Waller performance

I want to thank all of you for chimming in. We should not suffer in silence! People like this should be brought out and exposed for the scum that they are.

 

[Jimmy]

Re: Another VICTIM of Waller performance

Waller has always bent over backwards to take care of me. :2cents:

 

[Ty 1885]

Re: Another VICTIM of Waller performance

:rotf: Thats good, Now he wants everybody to bend over for him!

 

[yudlose]

Re: Another VICTIM of Waller performance

I just received my Ultimate Chip from John and I couldn't be happier! :tup:

To avoid criticism say nothing, do nothing, and be nothing.

 

[alwayswantedone]

Re: Another VICTIM of Waller performance

Waller has always bent over backwards to take care of me. :2cents:

Same here. It did take a LONG time to get it all done but it is pretty well known that this is something he does in his spare time so I kinda expected that. Overall he went out of his way to help figure out why my motor was smoking after he rebuilt it. I did everything he said and just could not figure it out. So he flew up to pick my ty up and drove it to his house (NJ to SC). Spent some time figuring out what the problem was and got it fixed and a few other things for me. The problem ended up having nothing to do with his work. The turbo was starting to go bad but was NOT showing the normal visible signs just smoking bad at idle. So he got the turbo rebuilt and put a razor alky kit on for me and new tunes for the alky. He even drove it back out to me. All that travel time back and forth and all he wanted for the travel was me to cover the cost of gas. Even after figuring out the problem with the smoking had nothing to do with his work all he asked for was gas $. Hell if you think about it including the flight up and back and a minimum of 8 hours driving each way ...that at least 20 hours of his time spent getting my ty to his house and back to me. Now how is that for customer service? He also always answers my pm's no matter how stupid the ?. It may take a bit to get a answer and if he forgets I well send a reminder but I am aware of how busy he is usually. He has also had no problem when he had time to answer my trouble shooting problem ?'s.

I just figured everyone who feels like they have had a bad experience with John seems to be throwing their experience in so I felt I needed to post about my experience.

 

[420]

Re: Another VICTIM of Waller performance

To all the other ppl that are airing their gripes; it's old news get over it and move one.

So Waller, just so we are clear here:

You cost me thousands of dollars, both in your blowing your quote out of the water on my engine build, and in your year and a half of delays costing me the corporate sponsorship of my truck, and your response is that I should "Get over it"?

ARE YOU F'N KIDDING ME???

I will not "get over it". I will make sure that each and every time I have the opportunity to inform people of your amatuer business practices, I do so. You will hear about how you bent me over as a customer from now until the day you leave this industry entirely.

Tell you what... I'll "get over it" when you send me a check for everything you cost me.